Refunds and Returns Policy for www.beesbazar.com by Amazing Nature’s
Last Updated: December 10, 2023
We at Amazing Nature’s strive to provide you with high-quality Manuka Honey for your health and wellness. We want you to be completely satisfied with your purchase. Please read our Refunds and Returns Policy carefully to understand your rights and responsibilities.
**1. Returns and Exchanges:
a. You may return a product within 30 days of the purchase date if you are not completely satisfied.
b. To initiate a return, contact our customer support at zeeshan.ahmed2691@gmail.com with your order number and reason for return.
c. Products must be unused, in their original packaging, and in the same condition as when you received them.
**2. Refunds:
a. Refunds will be processed within 5 business days of receiving the returned product.
b. We will refund the purchase amount minus any applicable shipping fees.
c. Refunds will be issued to the original payment method used for the purchase.
**3. Return Shipping:
a. Customers are responsible for return shipping costs, except in cases where the product is defective or damaged upon receipt.
b. We recommend using a trackable shipping service to ensure that we receive your return.
**4. Defective or Damaged Products:
a. If you receive a defective or damaged product, please contact us within 7 days of receiving the order.
b. Provide clear photos of the damaged or defective product along with your order number.
c. We will arrange a return shipping label and replace the product at no additional cost.
**5. Incorrect Items:
a. If you receive an incorrect item, please contact us within 7 days of receiving the order.
b. We will arrange a return shipping label, and once we receive the incorrect item, we will ship the correct item.
**6. Product Requirements:
a. Products must be returned in their original packaging with all accessories, tags, and labels.
b. We reserve the right to refuse returns if the product is not in its original condition.
**7. Contact Information:
a. For any questions or concerns related to returns and refunds, please contact our customer support at zeeshan.ahmed2691@gmail.com.
**8. Non-Returnable Items:
a. For hygiene reasons, certain products such as opened or used Manuka Honey jars are non-returnable.
**9. Cancellation Policy:
a. You may cancel an order within 24 hours of purchase by contacting our customer support.
b. Once an order is shipped, it cannot be canceled.
**10. Address for Returns:
a. Please ship your return to:
Amazing Nature's 8 Gingelly Close, Point Cook, VIC, 3030 Australia
**11. Policy Changes:
a. We reserve the right to update or modify this Refunds and Returns Policy without notice. Please check this page regularly for changes.
By making a purchase on www.beesbazar.com, you acknowledge and agree to the terms of this Refunds and Returns Policy. We appreciate your understanding and cooperation. If you have any questions, please contact us at zeeshan.ahmed2691@gmail.com.